Patient Reviews

Read a Few of Our Google Reviews

We are rated 5 out of 5 stars based on 113 reviews on Google.

Read what some of our patients have to say about our staff and our office!

Jennifer has been great to work with. She spends all the time needed to make sure hearing aids are a great fit and programmed to perfection. Very happy with the new devices.

Reviewer Profile Photo E.J. Ballard, on Google

I purchased Sound Gear ear protection from House of Hearing in September 2024 after meeting Chris Bain at a competitive shooting event. Unfortunately, the initial fit wasn’t quite right—through no fault of theirs. Complicating is that I live in Northern Utah. What truly stood out was their exceptional customer service. From remote support to an in-person follow-up this past month, the team went above and beyond to ensure I was taken care of. The new ear protection just arrived, and the fit is absolutely perfect. I couldn’t be happier. Their dedication, professionalism, and genuine care for customers exceeded all expectations. Huge thanks to Marnie, Jen, and Chris—you were all fantastic. I highly recommend the entire staff at House of Hearing. You won’t be disappointed with their products or service!

Reviewer Profile Photo Kerry Rood, on Google

Everyone at House of Hearing is awesome. Chris takes all the time you need to insure that your fitment and programming are exactly what you need. Chris really understands what you need and why you need it. I've been using hearing instruments for 13 years and House of Hearing is the best.

Reviewer Profile Photo John Goodwin, on Google

Our experience was fantastic! Came to find out my husband had an ear plug stuck in his ear! Unreal ... yes, however, they got on the phone immediately and was able to get my husband in at urgent care to have it removed. THEN, even waited for us to return to their office and complete his hearing test and provide him with his new hearing aids. They stayed PAST their closing hour just to help him. We are so grateful and very impressed with the professionalism and kindness we were shown. Thank you, thank you, thank you.

Reviewer Profile Photo Terri Hardy, on Google

I bought my hearing aids two years ago. I originally bought them because of the tech that worked there. I have never regretted my purchase. The tech has moved onto other employment, but the hearing aids are one of my best investment’s . The owner Jen is knowledgeable, and very personable, If you have difficulty hearing,I strongly suggest that you make an appointment and give House Of Hearing the opportunity to show you what they have. I wear my hearing aids every day and I’m very fortunate that I took the opportunity to invest in myself, life is much more enjoyable when you can hear and participate in life.

Reviewer Profile Photo Leoma Lindsey, on Google

Reviewer Profile Photo Odie Robinson, on Google

Excellent service and a delightful person to do that service.

Reviewer Profile Photo Sandra Maxwell (Sam), on Google

My experience with Jennifer when wearing hearing aids for the first time was caring, kind and patient. The education has been so important to me in this life style change.

Reviewer Profile Photo Ilene Maurer, on Google

My husband had a near fatal accident 23 years ago and it resulted in deafness in one ear and severe hearing loss in the other. This serious disability made for a real challenge but they stepped up to meet that challenge 110% with compassion, respect and expertise. If you want to go to someone who will look for the very best device that fits your needs, who will treat you like a real person and give you the best of the best customer service after the sale then look no further. We love these guys!

Reviewer Profile Photo Yvonne Meachum, on Google

Jennifer Bain’s did an amazing job with my hearing aids. Very thorough explanation of what my hearing loss needed and had me try the aids until I was comfortable with the corrections. She will be there for years to come for when your aids need adjustments as your hearing changes over the years. Nothing to lose and only a better quality of life to experience.

Reviewer Profile Photo Kirk Walters, on Google

Great product!!! Caring people!!Know what you need and will help you get the best aid you need!!

Reviewer Profile Photo Theron Roberts, on Google

Got an appt quickly, staff extremely friendly, helpful and knowledgeable. Great communication and very professional.

Reviewer Profile Photo Michele Ramsey, on Google

Jennifer Bain is amazing. Totally cares about her patients comfort and increased hearing. Would recommend her to anyone

Reviewer Profile Photo Deb ghiloni, on Google

Great Company!!!! Jennifer Bain really knows her business & enjoys helping people, rare these days!!!! I personally highly recommend her she totally backs her product too, I've had ringing in my ears most of my life it's nice to work with Jennifer & make a pair of custom hearing aids to ease the ringing & improve my hearing in any situation these hearing aids are state of the art!!! Plus your in really good hands check it out I know I'm happy 😄

Reviewer Profile Photo Rick Perry, on Google

I can finally hear the TV and not look at my wife and ask, “what did they say?” all the time. I love how comfortable they are! These are the BEST hearing aids I’ve tried!

Jim McDermott – Founder of McDermott Pool Cues

“My husband, Jake, would not wear hearing aids, even when he had them. He has lost the ability to recognize sounds. I was afraid that would happen to me. I thought my hearing was good, but the people on TV didn’t talk plain they just mumbled. When I received an ad from the House of Hearing, I told my son that maybe I would go. My son told me that was where he got his hearing aids and I should go. I am glad I did! I have had mine for about 3 years and still receive the same wonderful service.”

Peggy Bagnell – Panguitch, UT

“I love my Imagine VS hearing aids from NuEar and House of Hearing! Chris and his competent staff crafted the latest products to meet my lifestyle and give me the most out of my hearing. I trusted my hearing care to House of Hearing, you can too!”

Hot Rod Hundley – Former Hall of Fame Utah Jazz Broadcaster

I cannot thank you enough for the patience and care you gave me to assure my hearing aids worked perfectly.They have changed my life for the better in many ways and I have you to thank. It is rare to find someone such as yourself with the dedication to their work to assure everything is done to the highest possible standard. I hope you will allow me to not only be your customer but also a friend. With my sincerest gratitude.”

Leon Lindsay – Kanab, UT

I’ve been involved in shooting my entire life and I’ve never been able to find hearing protection that is comfortable and lets me hear everything that is going on around me. Shooting majorly loud firearms like open guns, AR 15’s, etc. I knew I was damaging my hearing. Luckily, I was able to find exactly what I was looking for in SoundGear. They are completely comfortable because of the custom fit and I can adjust the volume depending on where I am and what I need to hear. This includes competing on the range, hunting, construction, etc. Now, I cannot imagine doing anything with louder noises without my SoundGear.

Justine Williams

As a professional young athlete in this sport with high risk of hearing loss, I wanted to find a pair of hearing protection that protected my hearing so I can stay in the sport my entire life and still keep my hearing. With SoundGear I am able to protect my hearing while still performing my job at the highest level.

Jalise Williams