What to Expect

We provide personalized hearing care to all individuals to determine whether they have hearing loss or if they may be in need of hearing aid solutions. Your appointment with a hearing care professional will involve a hearing screening and an expert consultation to discuss the evaluation results. Your dedicated hearing professional will discuss your hearing health, help you understand what degree of hearing loss may exist for you, and discuss possible treatment solutions.

Below is what you may typically expect at your hearing appointment:

Hearing Screening

Your hearing care professional will examine and test your ears with the latest standard-of-care methods and technology. Test results will be illustrated and presented on a graph, known as an audiogram. Your hearing professional will review your audiogram results with you, as well as explain the cause of your hearing concerns, the type of hearing loss, and the level of hearing loss, if any exists.

Lifestyle Discussion

This step in the consultation is extremely crucial for your hearing professional to understanding you and your lifestyle. Although they will learn a lot from your audiogram results, no two people with similar hearing test results are the same. Expect your hearing care professional to ask several hearing related questions, as well as questions that pertain to your lifestyle wants and needs. You’ll be asked about the places and listening environments you frequent in order to determine what range of sound settings and technological features fit your lifestyle.

Hearing Aid Options

Your hearing professional will show you the hearing aids that are designed for your level of hearing loss and lifestyle, as well as your preferences for size and color. They will be able to determine what style of hearing aid may be more appropriate for you – a standard hearing aid (a Receiver-in-Canal or Behind-the-Ear) or a custom hearing aid (one that is modeled off of the anatomy of your ear canal). They may also demonstrate the hearing aid’s capabilities.

Budget Discussion

Your hearing professional will help you determine which hearing aids are appropriate for you based on the features that meet your lifestyle wants and needs. The cost of hearing aids will vary depending on the specific model and features, and how effective it is in various noise environments. You’ll also discuss insurance and financing options, if applicable.


Hearing tests should be performed annually. Here at House of Hearing we know that hearing is such a critical aspect of your everyday life – including your career, relationships, physical and mental health, and more — so it’s important to be proactive, thorough, and treat any hearing loss before it turns into something bigger. Call us to schedule your hearing test and consultation today!

Patient Reviews

Read a Few of Our Google Reviews

5 out of 5 Stars based on 113 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

I bought my hearing aids two years ago. I originally bought them because of the tech that worked there. I have never regretted my purchase. The tech has moved onto other employment, but the hearing aids are one of my best investment’s . The owner Jen is knowledgeable, and very...

Reviewer Profile Photo Leoma Lindsey, on Google

Got an appt quickly, staff extremely friendly, helpful and knowledgeable. Great communication and very professional.

Reviewer Profile Photo Michele Ramsey, on Google

Great Company!!!! Jennifer Bain really knows her business & enjoys helping people, rare these days!!!! I personally highly recommend her she totally backs her product too, I've had ringing in my ears most of my life it's nice to work with Jennifer & make a pair of custom hearing aids...

Reviewer Profile Photo Rick Perry, on Google

Excellent service and a delightful person to do that service.

Reviewer Profile Photo Sandra Maxwell (Sam), on Google

Everyone at House of Hearing is awesome. Chris takes all the time you need to insure that your fitment and programming are exactly what you need. Chris really understands what you need and why you need it. I've been using hearing instruments for 13 years and House of Hearing is...

Reviewer Profile Photo John Goodwin, on Google

Our experience was fantastic! Came to find out my husband had an ear plug stuck in his ear! Unreal ... yes, however, they got on the phone immediately and was able to get my husband in at urgent care to have it removed. THEN, even waited for us to return...

Reviewer Profile Photo Terri Hardy, on Google

Jennifer Bain’s did an amazing job with my hearing aids. Very thorough explanation of what my hearing loss needed and had me try the aids until I was comfortable with the corrections. She will be there for years to come for when your aids need adjustments as your hearing changes...

Reviewer Profile Photo Kirk Walters, on Google

Jennifer has been great to work with. She spends all the time needed to make sure hearing aids are a great fit and programmed to perfection. Very happy with the new devices.

Reviewer Profile Photo E.J. Ballard, on Google

I purchased Sound Gear ear protection from House of Hearing in September 2024 after meeting Chris Bain at a competitive shooting event. Unfortunately, the initial fit wasn’t quite right—through no fault of theirs. Complicating is that I live in Northern Utah. What truly stood out was their exceptional customer service....

Reviewer Profile Photo Kerry Rood, on Google

Jennifer Bain is amazing. Totally cares about her patients comfort and increased hearing. Would recommend her to anyone

Reviewer Profile Photo Deb ghiloni, on Google

My husband had a near fatal accident 23 years ago and it resulted in deafness in one ear and severe hearing loss in the other. This serious disability made for a real challenge but they stepped up to meet that challenge 110% with compassion, respect and expertise. If you want...

Reviewer Profile Photo Yvonne Meachum, on Google

My experience with Jennifer when wearing hearing aids for the first time was caring, kind and patient. The education has been so important to me in this life style change.

Reviewer Profile Photo Ilene Maurer, on Google

Great product!!! Caring people!!Know what you need and will help you get the best aid you need!!

Reviewer Profile Photo Theron Roberts, on Google